Frequently Asked Questions
1 How can I create an account on Project Rewire?
To create an account, click on the "Sign Up" button on the homepage, fill in the required information, and follow the prompts. Once registered, you'll have access to scheduled video sessions.
2 How do I watch a scheduled video session?
Log in to your account, navigate to the session details, and click on the scheduled session. You'll be prompted to confirm your attendance. Once confirmed, you can watch the session at the scheduled date and time.
3 Can I rewatch video sessions?
Yes, some video sessions are rewatchable. Check the session details to see if it's marked as "rewatchable." If so, you can access it multiple times. Sessions marked for a single viewing can be watched only once.
4 How can I make a one-time payment for all video sessions?
Once logged in, go to the payment section, select the option for all video access, and proceed with the one-time payment. After successful payment, you'll have unrestricted access to all video sessions.
5 What should I do if I encounter technical issues during a session?
If you experience technical difficulties, check your internet connection first. If issues persist, contact our support team through the "Help" section on the platform for assistance.